Patient Experience
At my age, hospital visits can be quite daunting. I was referred to Dr. Ahmed Kamel at Burjeel Medical City for a persistent issue. From the moment I entered his office, he put me at ease. He listened patiently to my old-fashioned way of explaining things and never made me feel rushed. His explanations were clear, and he took the time to ensure I understood my treatment plan. The hospital itself is very modern, though I did get a bit turned around finding the department. My recovery has been steady, and for that, I am truly grateful to him and his team. (Patient of Dr. Ahmed)
Had a concerning abdominal pain. Went to Burjeel Medical City, saw Dr. Ahmed Kamel Mohamed Moner Basha. He was efficient. Asked direct questions, ordered the right scans quickly. Diagnosis was straightforward, treatment plan was clear. Follow-up was scheduled without delay. Parking was a bit of a hassle that day, but the medical care was effective. Problem resolved. (Patient of Dr. Ahmed)
I was quite nervous about my appointment, speaking softly has always been my way. Dr. Ahmed Kamel was so kind. He leaned in to hear me better and spoke in a very gentle manner. He didn't just look at the chart; he looked at me. When he explained what was happening, he used simple terms and checked that I was comfortable with everything. The whole experience felt very respectful. I left feeling cared for, not just treated. (Patient of Dr. Ahmed)
Honestly, I was worried sick before seeing Dr. Basha. I'd been feeling off for weeks and had built it up in my head. He was fantastic! Calm, really knew his stuff, and just had a way of making the whole thing seem manageable. Got to the bottom of it – turned out to be something totally treatable. What a relief! The clinic was running a little behind that morning, but honestly, it was worth the wait. I'm feeling like myself again and so glad I went to see him. (Patient of Dr. Ahmed)