Policies
Effective Date: 1st April 2025
Welcome to MediFyr ("medifyr.com", "we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and healthcare services ("Platform").
By using MediFyr, you agree to these Terms. If you do not agree, please refrain from using our services.
1. Definitions
- User: Any individual or entity accessing MediFyr.
- Healthcare Provider: Doctors, clinics, hospitals, or diagnostic labs partnered with MediFyr.
- Services: Includes doctor consultations, diagnostics, home healthcare, and medical tourism facilitation.
2. Eligibility
- Users must be at least 18 years of age or accessing under parental/guardian supervision.
- All information provided must be truthful and accurate.
3. User Responsibilities
- Maintain the confidentiality of login credentials.
- Do not impersonate, misrepresent, or misuse the platform.
- Our platform is not for emergency use. Contact local emergency services directly in urgent situations.
4. Use of Services
MediFyr acts as a facilitator between users and healthcare providers. We do not offer medical advice or treatment directly and are not liable for services rendered by third-party providers.
5. Medical Tourism Services
We assist international patients with:
- Pre-treatment consultation and evaluation
- Hospital booking and treatment scheduling
- Visa assistance and travel arrangements
- Accommodation and post-care coordination
MediFyr is not liable for visa denials, travel disruptions, or treatment outcomes. Payments are subject to provider policies.
6. Payments and Refunds
Payments are processed securely via trusted gateways. Refunds are subject to our and the provider’s refund policy. Transaction fees may apply and are non-refundable.
7. Privacy and Data Protection
Your data is governed by our Privacy Policy. We implement measures to ensure confidentiality, integrity, and lawful use of your data.
8. Intellectual Property
All content, trademarks, and branding on MediFyr are the property of NAHSV HEALTHLINKO PRIVATE LIMITED or its licensors. Unauthorized use or reproduction is prohibited.
9. Third-Party Services
Our platform may contain links or integrations with third-party websites or services. We are not responsible for their content, accuracy, or reliability.
10. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages, including service delays or third-party negligence. Our liability is limited to the amount paid for the service.
11. Termination
We reserve the right to suspend or terminate access if you violate these Terms, misuse the platform, or engage in fraudulent activity.
12. Modifications
We may update these Terms periodically. Changes will be published on this page with an updated effective date.
13. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in [Insert City], India.
14. Contact Us
📧 Email: [email protected]
📞 Phone: +91 9663643687