Policies
Effective Date: 1st April 2025
At NAHSV HEALTHLINKO PRIVATE LIMITED ("MediFyr", "medifyr.com", "Company", "we", "our", or "us"), we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your data when you use our website, mobile application, and healthcare services.
By accessing or using Medifyr.com, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
- Personal Information: Name, email address, phone number, physical address, government-issued ID (if necessary).
- Health Information: Symptoms, medical records, lab results, prescriptions, consultation history.
- Payment Information: Billing details including UPI or credit/debit card data (processed securely through payment gateways).
- Technical Information: IP address, device and browser information, usage and interaction data.
2. How We Use Your Information
- To deliver healthcare services and manage appointments.
- To personalize user experience and send relevant notifications.
- To process transactions securely.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We may share your information with doctors, diagnostic labs, and trusted service providers involved in your care. We do not sell your personal data. Information may be shared with legal or regulatory bodies if required by law.
4. Data Security
We implement robust security measures including encryption, firewalls, and restricted access to protect your data from unauthorized access or disclosure.
5. Data Retention
Your information is retained only as long as necessary to fulfill the services or comply with legal obligations.
6. Your Rights
- Access and update your personal data.
- Request deletion of your data, subject to legal limitations.
- Withdraw consent or object to data processing.
- Opt-out of marketing communications at any time.
To exercise your rights, contact us at: [email protected]
7. Children's Privacy
Our services are not directed to individuals under the age of 18 unless under parental or guardian supervision.
8. Cookies
We use cookies to enhance your browsing experience. You may modify your browser settings to disable cookies, though this may impact some functionalities.
9. Legal Compliance
We comply with the Information Technology Act, 2000, and related rules. We are prepared to adhere to the Digital Personal Data Protection (DPDP) Act and other forthcoming Indian data privacy regulations.
10. Contact Us
Data Protection Officer
Email: [email protected]
Phone: +918645328751
Address: VO-284, Eldeco Centre, Malviya Nagar, Delhi 110017
11. Updates to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated effective date.