Patient Experience
At my age, you worry about being a bother. Dr. Basil never made me feel that way. He listened to my old bones complain, explained things in a way I could understand, and made sure I was comfortable the whole time. The hospital is very modern, but he has an old-fashioned kindness about him. (Patient of Dr. Basil)
First time seeing a doctor here and I was a bundle of nerves. Dr. Elhag just had this calm way about him. He saw I was anxious and took an extra minute to just talk before anything else. He didn't rush, answered all my 'what if' questions, and by the end I felt silly for worrying so much. Really put me at ease. (Patient of Dr. Basil)
Had a stubborn issue, went to see Dr. Basil Elhag. He got straight to the point, no fluff. Figured it out, gave me a clear plan. Followed up like he said he would. Good doctor. (Patient of Dr. Basil)
I'd been feeling off for weeks—just tired, no energy. My wife finally made the appointment. The waiting area at Burjeel was busy, I'll admit. But from the moment Dr. Elhag walked in, he was focused. He asked questions I hadn't even thought to mention, connected some dots about my sleep and stress at work. He sketched a little diagram on the paper to show me how it might all be linked. It wasn't just 'take these pills'; he gave me a couple of practical things to try first. Felt like he actually solved a puzzle. (Patient of Dr. Basil)