Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach issue, and everyone said it was just stress. Dr. Dima actually listened. She asked questions no one else had, ordered some specific tests, and figured out it was a tricky thyroid problem that was messing with everything else. She explained it all on a notepad, drawing little diagrams. I finally feel like I'm getting somewhere. (Patient of Dr. Dima)
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Dima walked me through each step before she did it, the actual procedure was quick, and the follow-up was just a simple check-in call from her nurse. It was one of those medical things you dread that turns out to be no big deal. (Patient of Dr. Dima)
The clinic at Burjeel is nice, sure, but what really stood out was the team. The front desk remembered my name when I came back, and the nurse who took my vitals saw I was anxious and just chatted with me about my drive in—parking was a nightmare that day—until I relaxed. It felt like people, not just staff. (Patient of Dr. Dima)
What I remember most is how Dr. Dima talked to my elderly mother. She never rushed her, got down to her eye level, and repeated things without a hint of impatience when mom got confused. You can't fake that kind of kindness. It made all the difference for both of us. (Patient of Dr. Dima)