Patient Experience
I'd been feeling run-down for months, and my old doctor just kept saying it was stress. Dr. Laila actually listened when I described the weird joint pain. She ordered some specific tests other doctors hadn't, and that's how we found it was a tricky autoimmune thing. She sat with me for a good twenty minutes explaining what it meant in plain English, which I really needed. (Patient of Dr. Laila)
Had to get a mole checked and removed. Honestly, I was nervous at first, but the whole thing at Burjeel was so straightforward. Dr. Laila was quick and clear about what she was doing. The actual removal took maybe ten minutes, and she made sure I knew exactly how to care for it after. It was one of those things you dread that turns out to be no big deal. (Patient of Dr. Laila)
The place itself is impressive, I won't lie. Parking was a bit of a hunt, but once inside, everyone from the front desk to the nurses was just... calm and helpful. It didn't feel chaotic. One nurse saw I looked lost finding the lab and walked me right to the door. That kind of stuff makes a difference when you're not feeling great. (Patient of Dr. Laila)
What stuck with me was how Dr. Laila talks to you. I had a million questions, and she never made me feel rushed or silly for asking. She even remembered my kid's name from a previous chat. It's that personal touch—you feel like a person, not just the next appointment in the book. (Patient of Dr. Laila)