Patient Experience
I'd been to a few doctors with this weird mix of fatigue and joint pain, and everyone just shrugged. Dr. Karimpoor at Burjeel was different. She actually sat and listened, asked questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare. She explained it all clearly, without talking down to me. I finally feel like I'm on the right track. (Patient of Dr. Leila)
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital process than the actual thing. But Dr. Karimpoor made it simple. The whole thing, from check-in to walking out, took maybe two hours. The procedure itself was quick, and she talked me through each step. It was about as smooth as these things can get. (Patient of Dr. Leila)
The place itself, Burjeel Medical City, is huge. I got a bit turned around finding the clinic, but a staff member at the information desk walked me right to the door. Everyone from the receptionist to the nurse was really calm and friendly. It made a long wait for my appointment much less stressful. Even the seating area was comfortable, which sounds silly, but it matters when you're anxious. (Patient of Dr. Leila)
What stuck with me was how Dr. Karimpoor talks to you. I came in pretty scared about some test results. She didn't just recite facts; she looked at me, asked how I was feeling about the news, and gave me time to process. She has this quiet, steady way about her that just makes you feel like you're in good hands. It's a rare quality. (Patient of Dr. Leila)