Patient Experience
At my age, you get used to feeling like a number at the clinic. Dr. Basha was different. He took his time, explained things to me without rushing, and his manner was very kind. The whole experience at Burjeel was comfortable, which matters more than you'd think. (Patient of Dr. Loay)
Our 8-year-old had a high fever that wouldn't break, and we were really scared. Dr. Basha saw us quickly. He was so calm with our son, talking to him about football to distract him while he checked him over. He explained everything to us in a way that finally made us feel like we could breathe again. We left with clear instructions and, more importantly, with our boy already starting to perk up. (Patient of Dr. Loay)
Saw Dr. Basha for a persistent cough. Got in, got checked, got a clear plan. No fuss. He listened, answered my questions straight, and didn't push for unnecessary stuff. Exactly what you want from a GP. (Patient of Dr. Loay)
I'd been putting off a general check-up for years, just dreading the whole process. I was nervous walking into Burjeel Medical City—it's a big place, and I got a bit turned around finding the clinic. Dr. Basha made all that fade away. He started by just asking about my life and work, which relaxed me. When we went through my results, he didn't just list numbers; he drew a little diagram on the notepad to show me how cholesterol works. It was the first time I actually understood it. He gave me practical, small steps instead of a scary lecture. I left feeling informed, not intimidated. (Patient of Dr. Loay)