Patient Experience
My dad was admitted to Burjeel and we were all really worried. Dr. Mai was the one who actually sat down with us in the family room and explained everything in simple terms, not just medical jargon. She drew a little diagram on a notepad about what was happening. She called me directly with updates, even late once, which meant a lot. We felt included, not just kept in the waiting room. (Patient of Dr. Mai)
Had a persistent health issue that was affecting my work. Needed a doctor who was direct and got to the point. Dr. Ahmed at Burjeel Medical City was exactly that. Quick, accurate diagnosis, clear treatment plan. Follow-up was efficient. Problem resolved, back to full capacity. (Patient of Dr. Mai)
Look, I don't like doctors. I was nervous going in. But Dr. Mai was straight with me. Didn't sugarcoat things, told me what I needed to do to fix my blood pressure. The waiting area was packed, but once I got in, she gave me her full attention. Got the meds sorted, feeling better now. She's good. (Patient of Dr. Mai)
I'd been feeling run down for months—just tired all the time, achy. My usual check-ups never found anything. I saw Dr. Mai Osman Suleiman Ahmed on a recommendation. She didn't just run the standard tests; she actually listened to the whole story, asked about my sleep, my stress at home, everything. Ordered a couple of specific blood tests others hadn't. Turns out it was a vitamin deficiency that was easy to fix. The whole process, from the first appointment to getting the results, felt thorough. She remembered small details from our first chat when I went back. I finally have my energy back. (Patient of Dr. Mai)