Patient Experience
My 8-year-old son had been complaining of stomach pains for weeks, and our usual doctor couldn't figure it out. We were so worried. Dr. Borg spent nearly an hour with us, actually getting down on my son's level to talk to him. He didn't just rush to a prescription; he asked about school, friends, everything. He figured out it was mostly anxiety about a big test, but still ordered a simple test to be sure. He called us himself with the results. I cried from relief. He treated my child like a person, not just a chart. (Patient of Dr. Malcolm)
I hate going to the doctor. I put off this weird fatigue for months because I was scared of what they might find. The whole way to Burjeel, my heart was pounding. Dr. Borg must have seen it on my face. His first words were, 'Let's just figure this out together, no jumping to conclusions.' He listened to all my probably silly worries without making me feel stupid. Turns out it was a simple vitamin deficiency. He explained the bloodwork in plain English. I walked out feeling like a weight was gone. (Patient of Dr. Malcolm)
Had a bad sinus infection that wouldn't quit. Saw Dr. Borg. He was straight to the point, asked the right questions, gave me a clear treatment plan. No fluff. Fixed me up in a few days. What more do you want? (Patient of Dr. Malcolm)
I went in for what I thought was just a persistent cough. The waiting area was busy, I had to wait a bit past my appointment time, which usually annoys me. But when Dr. Borg came in, he apologized for the wait without me even mentioning it. He didn't just listen to my lungs; he noticed I'd been rubbing my wrist. I'd forgotten about that old tennis injury! He connected the dots I never would have—turns out the medication I was taking for the inflammation was irritating my stomach, which was causing reflux, which was causing the cough. He sorted the whole chain reaction out. It was like watching a detective solve a case about my own body. (Patient of Dr. Malcolm)