Patient Experience
My hands were shaking in the waiting room. It was my first time seeing a doctor here, and I was convinced it was something serious. Dr. Uglow came in and just... talked. He asked about my life, not just my symptoms. He explained everything in a way that actually made sense, and by the end, I felt silly for being so scared. He just has a way of making you feel like it's all going to be okay. (Patient of Dr. Michael)
Had a persistent stomach issue. Went to Burjeel, saw Dr. Uglow. He listened, ordered the right tests, diagnosed the problem clearly. Prescribed treatment. It worked. No fuss, no drama. Efficient and effective. Parking was a hassle that day, but the appointment itself was straightforward. (Patient of Dr. Michael)
I'm not one to make a fuss, but I feel I should say something. Dr. Uglow was so kind. I was feeling poorly for a long time and was a bit embarrassed to bring it up. He never made me feel rushed. He took his time, and his advice was gentle but firm. It made a real difference to me. (Patient of Dr. Michael)
Finally! After months of feeling run-down and getting nowhere, Dr. Uglow figured it out. He actually looked at all the pieces together instead of just one symptom. The clinic was running a little behind, but honestly, it was worth the wait. I walked out with a plan and, for the first time in ages, some real energy. What a relief! (Patient of Dr. Michael)