Patient Experience
I'd been to three other doctors with this weird fatigue and joint pain, everyone said it was stress. Dr. Shankar was the first one who actually sat and listened to my whole history. He ordered a specific set of blood tests the others hadn't thought of. Turns out it was something quite rare. He explained it to me in plain English, drew diagrams on his notepad. I finally have a treatment plan that's working. (Patient of Dr. Murali)
Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Shankar made it so straightforward. The whole thing took maybe twenty minutes in his procedure room at Burjeel. He talked me through each step, even cracked a joke about the music playing. Sore for a day or two, but it healed up perfectly. It was just a simple thing, but he treated it with complete attention. (Patient of Dr. Murali)
The parking garage was absolutely packed the day of my appointment, which stressed me out. But once I got inside, the place felt calm. The lady at the front desk saw I was flustered and helped me check in quickly. Dr. Shankar's nurse, I think her name was Aisha, was really kind while taking my vitals. The whole team just made a potentially stressful check-up feel manageable. (Patient of Dr. Murali)
What stuck with me most was how Dr. Shankar talks to you. He doesn't rush. He sits down, looks you in the eye, and asks 'How are you *really* feeling?' When I told him I was scared about some test results, he didn't just dismiss it. He said, 'It's okay to be worried. Let's look at the facts together.' That meant everything. (Patient of Dr. Murali)