Patient Experience
I've been seeing Dr. Mustafa for my blood pressure and general health for about five years now. He remembers the small stuff from last time, which makes a big difference. The clinic at Burjeel can get busy, but he never rushes you out. I trust his judgment completely because he explains the 'why' behind every suggestion, not just what to do. (Patient of Dr. Mustafa)
My 8-year-old had a high fever that wouldn't break, and we were really scared. Dr. Abbas at Burjeel Medical City was so calm with him. He got down on my son's level, talked to him about soccer instead of just the sickness, and checked him over so gently. He explained everything to us in simple terms and called the next day himself to check in. My kid wasn't scared to go back, which says it all. (Patient of Dr. Mustafa)
Had a weird stomach thing going on for a week. Saw Dr. Abbas. He figured it out fast, gave me a clear plan. Done. No fuss, just fixed it. (Patient of Dr. Mustafa)
So I went to Burjeel for a general check-up, a bit nervous because I hate hospitals. The parking was a nightmare, I'll be honest. But Dr. Abbas changed the whole vibe. He spent the first few minutes just asking about my job and stress levels, really listening. When he did the exam, he talked through each step—'Now I'm checking this, this is what I'm looking for.' He spotted a vitamin deficiency I'd had for ages that other doctors missed. Sent me for a simple blood test right there in the building. Got a follow-up email with the results and his notes a few days later. Felt like he actually cared about the whole picture, not just ticking boxes. (Patient of Dr. Mustafa)