Patient Experience
My dad was admitted to Burjeel Medical City for a bad infection, and we were all really scared. Dr. Pasha was the one who actually sat down with us in the waiting area and explained everything in simple terms—what was happening, what the plan was, and what to expect. He didn't just talk to the patient; he talked to the family. He gave us his direct number and answered our calls, even at night. That meant more than any medicine. (Patient of Dr. Naveed)
I've been seeing Dr. Pasha for my diabetes and blood pressure for almost eight years now, since he was at his old clinic. I followed him to Burjeel. He remembers my history, my kids' names, and he never rushes me. When my test results come in, he explains the 'why' behind every little change. I trust him completely because he's consistent. He doesn't jump to conclusions or change my meds every visit for no reason. He's just solid. (Patient of Dr. Naveed)
Had a weird pain in my side, went to see Dr. Pasha. Got an appointment same week. He was straight to the point, ordered the right scans, figured it out. Fixed me up. No fuss, no long speeches. Parking at the hospital is always a nightmare, but the actual appointment was efficient. (Patient of Dr. Naveed)
I was on a business trip from London and woke up in my hotel with a fever that wouldn't break and felt completely out of it. I went to Burjeel ER, terrified of navigating a foreign health system. Dr. Pasha was on call. He had this calm way about him—asked about my trip, what I'd eaten, listened to my probably-rambling story. He suspected it wasn't just flu and ordered a specific test for a bacterial infection I'd never heard of. He was right. He checked on me twice a day, even on his day off, just popping his head in. What stuck with me was when he said, 'The body sometimes forgets it's not at home. We just have to remind it.' He did. I left feeling human again. (Patient of Dr. Naveed)