Patient Experience
My 8-year-old son had a fever that just wouldn't break, and I was really scared. We saw Dr. Raheesa at Burjeel Medical City, and she was so calm with him. She actually got down on his level to talk, explained everything to him in a way he understood, and didn't just rush to the strongest medicine. She listened to all my worries, even the silly ones, and called us the next day to check in. I felt like she really cared about my kid, not just the chart. (Patient of Dr. Raheesa)
I hate going to the doctor, always have. My hands were sweating in the waiting room at Burjeel. But Dr. Anchukandathil was just... normal. She didn't make me feel dumb for being nervous. She asked simple questions, actually waited for my answers, and explained what she was doing before she did it. She said 'this is very common' about three times, which honestly helped a lot. Left feeling relieved it was nothing serious, and way less scared about coming back if I need to. (Patient of Dr. Raheesa)
Had a stubborn sinus thing. Saw Dr. Raheesa Anchukandathil. She was direct, got to the point, and the treatment she suggested worked. Parking at the hospital was a pain, but the appointment itself was efficient. Would go back. (Patient of Dr. Raheesa)
So, I'd been feeling run-down for weeks. Tired, just off. I finally booked an appointment at Burjeel Medical City and got Dr. Raheesa. The first thing I noticed was she wasn't staring at the computer the whole time. She looked at me. I told her my symptoms, and she asked about my job, my sleep, even what I was eating—stuff my last doctor never did. She pieced it together like a puzzle and ordered the right tests. Follow-up was smooth, she explained the results clearly with a little diagram on a notepad. It wasn't magic, just good, thoughtful doctoring. Felt heard, which is rare. (Patient of Dr. Raheesa)