Patient Experience
My mom was admitted to Burjeel Medical City for a sudden illness, and we were all terrified. Dr. Rasheeda J. was the one who actually sat us down in the family room and explained everything in simple words, not just medical jargon. She called me directly with updates when I couldn't be there. That kind of clear communication took so much weight off our shoulders during a really scary time. (Patient of Dr. Rasheeda)
I've been seeing Dr. Rasheeda for my chronic health management for over five years now, first at another clinic and now at Burjeel. What I value most is that she remembers me, remembers my history, and I never feel like I'm starting from zero. She's consistent in her approach, which has built a real trust. When she suggests a change in medication or a new test, I listen because she's earned that over the long haul. (Patient of Dr. Rasheeda)
Saw Dr. Rasheeda J. for a persistent cough. Got in, she listened, asked the right questions, ordered a straightforward test. Got the results fast, prescription worked. No fuss, got the job done. Parking at Burjeel was a nightmare that day, though. (Patient of Dr. Rasheeda)
I was new to Abu Dhabi and woke up with this awful pain in my side. Went to Burjeel ER, nervous and alone. Dr. Rasheeda was assigned to me. She had this calm way about her that just settled me down. She walked me through the possibilities—could be muscular, could be something else—and laid out a clear plan: let's do this scan first to rule out the scary stuff. The scan was quick, and when she came back, she smiled and said it looked like a mean muscle strain, showed me the image to explain. Sent me home with clear instructions and a follow-up. The whole experience, from panic to relief, was handled so well by her. (Patient of Dr. Rasheeda)