Patient Experience
For months, I just felt off—tired, some aches, nothing dramatic. My local GP was stumped. At Burjeel, Dr. Sachin Rathore actually listened to the whole, rambling story. He ordered a specific test others hadn't thought of, and it turned out to be a tricky autoimmune thing. He explained it to me in plain English, no jargon, and laid out a clear plan. I finally feel like we're getting somewhere. (Patient of Dr. Sachin)
I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Rathore's team made it simple. The whole thing was over in what felt like twenty minutes. He checked in afterwards, the nurse gave my wife the aftercare sheet, and that was that. No fuss, no drama, just efficient and calm. (Patient of Dr. Sachin)
Parking at the medical city was a bit of a hunt, I won't lie. But once inside, it changed. The place is quiet, really clean, and doesn't smell like a hospital. The front desk lady saw I was confused and walked me to the clinic. Even the person who took my blood was nice, cracked a joke about my fear of needles. It made a long day much easier. (Patient of Dr. Sachin)
Look, I don't do well with doctors. I get defensive. But Dr. Rathore has this way about him—he's direct but not cold. When he came in, he sat down, didn't hover by the door. He asked about my work and how the symptoms were really affecting my day, not just the clinical details. Felt like he was talking *with* me, not at a chart. (Patient of Dr. Sachin)