Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach thing, and everyone just said it was stress. Dr. Sara actually sat and listened, really listened, to all the weird little symptoms I thought were nothing. She ordered some different tests and figured out it was a tricky thyroid issue that was messing with everything else. I'm on the right meds now and finally feel like myself. She just didn't give up. (Patient of Dr. Sara)
Had to get a mole checked at Burjeel. Honestly, I was nervous at first—any medical thing freaks me out. But Dr. Sara explained the whole removal process so clearly, step by step, it just seemed normal. The actual procedure was over in maybe ten minutes. She even called a few days later with the lab results herself, which was a nice touch. It was just a simple thing, but it felt handled really well. (Patient of Dr. Sara)
The clinic was busy when I went, I had to wait a bit past my appointment time. But you know what? The nurses at the front were really apologetic about it and kept checking in. The whole place at Burjeel Medical City just feels calm and clean, which helps when you're not feeling great. By the time I saw Dr. Sara, I was relaxed. It's not just her; the whole team there seems to get it. (Patient of Dr. Sara)
What stuck with me about Dr. Sara is how she talks to you. I'm not great with medical jargon, and she never made me feel silly for asking 'what does that mean?' She drew a little diagram on her notepad to show me what was going on. It felt like she was just a very smart, kind person trying to help another person out, not like I was just another file on her desk. (Patient of Dr. Sara)