Patient Experience
I'd been to a couple of doctors about this constant fatigue and weird joint pain. Everyone was quick to label it as stress or just getting older. Dr. Sarah actually listened. She asked questions about things no one else had, ran some different tests, and figured out it was a specific autoimmune thing. It wasn't a quick fix, but having a real answer and a plan after months of feeling lost was such a relief. She explained it all in a way that made sense, without talking down to me. (Patient of Dr. Sarah)
I needed a minor skin lesion removed. Honestly, I was more nervous about the whole hospital process than the procedure itself. Dr. Alkhaled's team had it all sorted. The appointment was on time, she talked me through each step before she did it, and the whole thing was over in what felt like five minutes. It was one of those medical things you build up in your head, and then it's just... done. No fuss, no drama. (Patient of Dr. Sarah)
The place itself, Burjeel, is huge and could feel intimidating, but the staff at Dr. Sarah's clinic made it easy. The receptionist remembered my name when I came back for a follow-up, which was a nice touch. Even when the waiting area got a bit busy, the nurses kept things moving and checked in. It's the little things—someone offering you a water, a smile—that make a difference when you're not feeling great. (Patient of Dr. Sarah)
What stuck with me most about Dr. Sarah was how she is with people. My elderly mother was her patient, and mom can be anxious and ask the same question twice. Dr. Sarah never rushed her. She'd sit down, make eye contact, and answer with incredible patience. You could tell she wasn't just treating a chart; she was talking to a person. That kind of respect is rare. (Patient of Dr. Sarah)