Patient Experience
I've been seeing Dr. Sonia for my family's general health for about five years now. She remembers my kids' names, asks about my mother's arthritis, and never rushes us. The clinic at Burjeel can get busy, and sometimes you wait a bit, but it's worth it. She reviews my old files without me having to remind her. That consistency is hard to find. She's just our doctor, and we trust her completely. (Patient of Dr. Sonia)
Had a weird pain in my side that wouldn't go away. Went to Burjeel and got Dr. Otsmane. She was direct: asked clear questions, ordered the right scans, and told me straight what it was and wasn't. No sugar-coating, but also no unnecessary alarm. She explained the treatment plan in simple steps. Parking was a nightmare that day, but the appointment itself was efficient. Got the answers I needed. (Patient of Dr. Sonia)
I was quite nervous about some ongoing stomach issues. Dr. Sonia has such a calm way about her. She listened more than she talked at first, which made me feel heard. Her explanations were gentle but thorough. She didn't just prescribe pills; she talked about diet and stress, which actually helped. The follow-up call from her nurse was a nice touch. I'm feeling much better now, both in body and mind. (Patient of Dr. Sonia)
After months of feeling run-down and getting nowhere with other doctors, I saw Dr. Otsmane. She connected dots others missed—turned out to be a simple vitamin deficiency! I could have hugged her when she said, "Let's try this first." The relief was instant. She's sharp. The whole process at the hospital was smooth, and she made a frustrating health puzzle finally make sense. So glad I found her! (Patient of Dr. Sonia)