Patient Experience
I'd been to a few doctors about this constant fatigue and weird stomach pain. Everyone had a different theory. Dr. Thomas actually listened to the whole, messy story, asked questions no one else had, and ordered a specific test. Turns out it was a rare vitamin deficiency linked to a digestive issue. He explained it in a way that finally made sense. I'm on a simple treatment now and feel like myself again. (Patient of Dr. Thomas)
Had to get a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Thomas and his nurse made it so straightforward. He talked me through each step as he did it, which kept my mind off things. It was over in twenty minutes. The whole thing was just... easy. No drama, no fuss, just good care. (Patient of Dr. Thomas)
The place itself, Burjeel Medical City, is impressive, but it's the people who make it. My husband was with me, and the front desk staff helped him find a coffee shop while he waited. The nurse who took my vitals noticed I was anxious and just chatted about the weather to distract me. Dr. Thomas was the main event, of course, but that whole team effort made a stressful day much smoother. (Patient of Dr. Thomas)
What stuck with me about Dr. Thomas was how he just... talked to you. He sat down, didn't rush, and looked at me, not just the chart. When I got confused about my medication schedule, he didn't just repeat himself; he drew a little diagram on a notepad. It felt like he was a really knowledgeable person trying to solve a problem with me, not for some abstract 'patient'. (Patient of Dr. Thomas)