Patient Experience
My 82-year-old mother, Fatma, had a strangulated umbilical hernia that our local clinic said was inoperable due to her age and mild dementia. We came to Dr. Ergenoğlu as a last resort, expecting palliative care. He spent an hour just talking to her, earning her trust by discussing her rose garden. He explained the laparoscopic procedure to us in simple terms, using a pen and napkin to draw the repair. The surgery was successful, and his post-op visits were remarkable—he always knelt by her bed to speak at her eye level. She was home in three days, calling him 'my rose doctor.' This wasn't just surgery; it was dignity restored.
Our 7-year-old son, Emre, swallowed a small LEGO piece that got lodged. The ER pediatrician referred us directly to Dr. Ergenoğlu for potential endoscopic removal. What impressed us wasn't just his skill (he retrieved it without incision), but his approach. He showed Emre the camera on his phone, calling it a 'treasure hunter,' and let him hold a harmless surgical tool. He explained every step to our terrified child in a game-like manner. The bill had a line item for 'assistant surgeon—Emre.' We left with the LEGO piece in a specimen jar and a child who now wants to be a doctor. He treats little humans, not just little patients.
I'm a 45-year-old teacher with no significant health history until sudden, severe abdominal pain hit during class. Rushed to Acibadem, CT revealed a rare spontaneous perforation of the jejunum. Dr. Ergenoğlu was on call. In the chaos, his calm was surgical. He explained the need for immediate laparotomy, not with fear, but with clear logic: 'Your body has a small leak. We find it, fix it, and you heal.' His incision was minimal, his repair precise. But his innovation was in recovery: he prescribed specific breathing exercises from day one to prevent adhesions, something I've never heard of. Two months later, I'm back teaching, with only a thin scar and immense gratitude for a doctor who thinks beyond the operation.
As a 30-year-old fitness instructor, I noticed a changing mole on my back. A dermatologist biopsy revealed a stage I melanoma. Referred to Dr. Ergenoğlu for wide local excision, I expected a purely technical interaction. Instead, he mapped the lymphatic drainage of my back with a marker, explaining why the specific elliptical incision direction mattered for both cancer clearance and future shoulder mobility. During the procedure under local anesthesia, he narrated what he was doing in a soothing, educational monotone. At my 6-month follow-up, he didn't just check the scar; he reviewed my new sun protection habits and asked about my mental adjustment to the diagnosis. He closed the file by saying, 'The surgery is complete, but your care is ongoing.' That holistic closure meant everything.