Patient Experience
It was supposed to be a routine follow-up for my son Ali's (7) asthma, but he suddenly had a severe allergic reaction to something in the waiting area—his face swelled, he couldn't breathe. Panic doesn't begin to describe it. Dr. Zöhre materialized from nowhere. He didn't run, but his movement was pure, focused efficiency. He swept Ali into a trauma bay, administered epinephrine himself while barking calm, clear orders to his team. Within minutes, the crisis was over. What struck me most was after Ali was stable, Dr. Zöhre knelt down to his eye level, showed him the stethoscope, and made him smile. He saved my child's life and then saved his sense of safety.
I'm a long-distance truck driver. I came in with what I thought was just brutal indigestion. Dr. Zöhre, during what I assumed would be a quick check, listened for 30 seconds to my chest and abdomen, then his demeanor shifted subtly. He ordered specific tests I'd never heard of. It turned out I had a dissecting aortic aneurysm—a 'silent killer.' He explained the imminent danger with terrifying clarity but without causing hysterics. He orchestrated my immediate transfer to vascular surgery like a conductor. No small talk, no wasted motion. His intense, laser-focused competence in that routine-seeming moment is why I'm writing this review and not in a morgue.
My wife, 34 weeks pregnant, was in a minor car accident. The obstetricians were concerned, but it was Dr. Zöhre in the Emergency department who managed the entire terrifying scenario. He wasn't just assessing for maternal trauma; he was simultaneously interpreting fetal monitoring strips, coordinating with the OB team on one phone and the radiology tech on another. He had the unique ability to make my wife feel like she was his only patient while clearly managing a dozen moving parts. He ruled out critical emergencies with swift, decisive tests and then became our anchor of calm. He navigated the grey area between trauma and obstetrics with a wisdom that felt beyond textbooks. We left with a healthy baby still baking, thanks to his holistic, decisive care.
I'm a 72-year-old retired teacher who arrived at Adana Hospital with what I thought was just exhaustion. Dr. Güntürk listened to my vague complaints about 'feeling heavy' for weeks, then did something remarkable—he asked about my childhood rheumatic fever, which even I'd forgotten. His suspicion led to a transesophageal echocardiogram that revealed a hidden vegetation on my mitral valve. His explanation was so clear, using sketches of heart valves like classroom diagrams. The minimally invasive valve repair he performed felt like a rebirth; I tend my rose garden again without gasping. His team called me 'hocam' (teacher), making me feel respected beyond being just a patient.
Our 8-year-old son Kerem collapsed during a football match. The ER team stabilized him, but it was Dr. Güntürk who identified the rare congenital coronary anomaly from the chaos of initial scans. What struck us was how he knelt to Kerem's eye level, explaining the heart's 'plumbing problem' using a stuffed toy's ribbon as an artery model. The corrective surgery was tense, but he gave hourly updates in plain Turkish, never medical jargon. At follow-up, Kerem showed him a drawing of 'Dr. Emre's Heart Fixing Shop'—a clinic with superhero tools. Dr. Güntürk framed it in his office. We've found not just a cardiologist, but a guardian for our child's future.
As a 45-year-old long-haul truck driver, I ignored palpitations for years until a dizzy spell nearly caused an accident. Dr. Güntürk's approach was unexpectedly practical: he mapped my symptoms against my driving logs and caffeine intake, discovering the arrhythmias clustered during night shifts. Instead of immediate medication, he designed a 'driver's heart protocol'—hydration schedule, specific compression socks, and a wearable monitor that synced with my truck's rest stops. His solution considered my livelihood. Six months later, my ectopic beats decreased by 80% without drugs. He treats the person, not just the EKG.
Following a complex aortic dissection repair at another hospital, I was a 'medical jigsaw' with conflicting advice. Dr. Güntürk spent three hours cross-referencing my imaging, creating a unified 3D heart model that showed the true anatomy. His bold decision was to postpone further surgery, instead optimizing my blood pressure control with a tailored regimen that considered my genetic background (which he inquired about). At my last visit, he noted the slight improvement in aortic diameter wasn't just numbers—it meant I could safely lift my granddaughter. His genius lies in knowing when not to cut, and in seeing the life beyond the scan.
Dr. dr Ertuğrul Seyrek provided exceptional care for my internal medicine condition. The treatment was personalized and effective.
I was impressed by the professional approach at Adana Hospital Acibadem. Dr. dr Ertuğrul Seyrek explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Ertuğrul Seyrek's expertise. Highly recommend for internal medicine treatment.
My family and I are grateful for the care we received from Dr. dr Ertuğrul Seyrek. The hospital staff was also very supportive.
My 82-year-old father, Ahmet, fell in the garden and fractured his hip. The ambulance brought him to Adana Hospital Acibadem in immense pain. Dr. Fatih Çelik was like a calm commander in the storm of the ER. He didn't just see an 'elderly fall' case; he immediately recognized my father's underlying Parkinson's tremor and coordinated with neurology while stabilizing the fracture. His hands were steady, his voice was reassuring, and he explained the surgical plan to us in simple, clear Turkish without talking down. Post-surgery, he checked on Baba personally at midnight. We're not just grateful for the medical skill, but for the profound respect he showed. Baba says, 'That doctor has the eyes of a hawk and the heart of a lion.'
Our 5-year-old daughter, Elif, swallowed a small toy battery. The panic was indescribable. At the ER, Dr. Çelik moved with a focused urgency that immediately made us feel we were in the right place. He didn't waste a second. While the team prepped, he knelt to Elif's eye level, showed her a stuffed animal, and said, 'We're going to do a magic trick to get that out.' He managed her terror and our own. The endoscopic removal was successful, and his follow-up call the next day to check for any complications was unexpected. He turned a potential tragedy into a story Elif now tells without fear. We trust him with our most precious treasure.
I'm a long-distance truck driver. I came in with what I thought was severe indigestion—just wanted some pills. Dr. Çelik took one look at me, asked three precise questions about the pain radiating to my jaw, and overruled my protests. He ordered an immediate EKG and troponin test. It was a major heart attack, a 'widow-maker.' His insistence saved my life. In the cath lab, he was all business, but afterward, he sat by my bed and gave me a stern, almost fatherly talk about lifestyle changes. No sugar-coating. He spoke to me like a fellow worker, not just a patient. This wasn't a routine checkup; it was an intervention that gave me a second chance. I owe him my life, literally.
Following a complex multi-vehicle collision, I was brought in with multiple trauma: broken ribs, a punctured lung, and a deep laceration on my leg. The ER was chaotic, but Dr. Çelik's triage was swift and authoritative. What stood out was his 'system view.' While addressing the immediate pneumothorax, he noticed a subtle neurological sign in my foot that others missed, prompting a spinal scan that revealed a minor fracture needing stabilization. His approach wasn't sequential but holistic, seeing how all injuries interconnected. His post-op visits were brief but intensely informative, using diagrams to show my healing progress. He treated me not as a collection of wounds, but as a complete person who needed to understand the roadmap to recovery.
Dr. dr Fatih Kaya provided exceptional care for my general surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Adana Hospital Acibadem. Dr. dr Fatih Kaya explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Fatih Kaya's expertise. Highly recommend for general surgery treatment.
My family and I are grateful for the care we received from Dr. dr Fatih Kaya. The hospital staff was also very supportive.
My 82-year-old father, who has dementia, developed a severe ear infection that made him agitated and withdrawn. Dr. Erdoğan's approach was nothing short of miraculous. She didn't just examine him; she knelt to his eye level, spoke in soft, clear Turkish, and held his hand throughout. She diagnosed a fungal infection complicated by impacted wax deep in the canal. Her nurse assisted with a gentle micro-suction procedure that took 30 minutes of immense patience. She prescribed a special antifungal drop and drew clear picture instructions for our caregiver. Two weeks later, he's listening to his old radio programs again. Her compassion was as healing as her medical skill.