Patient Experience
Our 4-year-old daughter, Elif, developed sudden, severe ear pain at midnight, screaming uncontrollably. We rushed to Acibadem's emergency ENT department. Dr. Aydoğan was on call. Despite the hour, she was calm and incredibly gentle. She diagnosed a severe acute otitis media with a bulging eardrum. What stood out was how she connected with our terrified child. She showed Elif the otoscope light on her own finger first, calling it a 'magic fairy light,' and let her hold a stuffed toy from the clinic. She performed a precise myringotomy to relieve the pressure right then. Her follow-up the next morning was thorough. She turned a traumatic emergency into a manageable experience for our whole family.
As a 42-year-old teacher, I had a persistent, dry throat and voice fatigue for months, worsening my ability to lecture. Previous consultations suggested acid reflux or stress. Dr. Aydoğan conducted a videostroboscopy—a procedure I'd never had before. She showed me the real-time video of my vocal cords, pointing out subtle muscle tension patterns and a small granuloma. Her diagnosis was 'muscle tension dysphonia,' exacerbated by my teaching style. Her treatment wasn't just medication; it was a plan. She collaborated with the hospital's speech therapist to design vocal exercises tailored for classroom projection. My follow-up visits felt like coaching sessions. She treated my voice as my professional instrument, and I'm back to teaching full days without pain.
I required revision functional endoscopic sinus surgery (FESS) after a failed surgery elsewhere left me with chronic pain and recurrent infections. My case was complex due to extensive scar tissue and altered anatomy. Dr. Aydoğan's approach was methodical and transparent. She used a state-of-the-art surgical navigation system, which she explained would act like a GPS for my sinuses. During the pre-op consultation, she spent time discussing the risks and her meticulous strategy to avoid them. The surgery was successful, and her post-operative care was exceptional. She personally cleaned my sinuses during follow-ups, a procedure she handled with immense patience and skill. She managed not only the physical complexity but also the anxiety that came with a previous surgical failure.
Dr. dr İlke Karagöz provided exceptional care for my aesthetic and reconstructive surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Adana Hospital Acibadem. Dr. dr İlke Karagöz explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr İlke Karagöz's expertise. Highly recommend for aesthetic and reconstructive surgery treatment.
My family and I are grateful for the care we received from Dr. dr İlke Karagöz. The hospital staff was also very supportive.
Dr. dr İlkut Özer provided exceptional care for my cardiology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Adana Hospital Acibadem. Dr. dr İlkut Özer explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr İlkut Özer's expertise. Highly recommend for cardiology treatment.
My family and I are grateful for the care we received from Dr. dr İlkut Özer. The hospital staff was also very supportive.
As a 72-year-old farmer from Karataş, I arrived at Dr. Leyla Şen's clinic with a deep-seated fear of hospitals and a tongue tumor diagnosis that felt like a death sentence. Dr. Şen didn't just see a case; she saw me—my anxiety, my rural background, my limited Turkish. She used agricultural metaphors to explain proton therapy, comparing tumor targeting to precision irrigation. During my 6-week treatment, she noticed my loneliness and arranged for a volunteer from my village to accompany me twice weekly. The radiation machine terrified me, but she personally walked me to my first session, her calm presence more comforting than any medication. Eight months later, my follow-up scan shows no evidence of disease, and I tend my pomegranate trees again. This doctor healed more than my body—she restored my will to live.
Our 9-year-old daughter Elif was diagnosed with a rare spinal tumor after months of unexplained back pain. Pediatric radiation oncology felt like navigating a nightmare until we met Dr. Şen at Acibadem. She transformed the sterile treatment room into a 'space adventure,' letting Elif name the linear accelerator 'Starship Şen' and creating a sticker chart for each session. When Elif developed anxiety about the mask, Dr. Şen spent an entire afternoon decorating it with unicorn stickers together. She coordinated with the play therapist to develop a custom VR experience that explained treatment through a fairy tale narrative. What stunned us most was her Saturday morning call after our third week, just to check if Elif had enjoyed her school play. The tumor has significantly reduced, but Dr. Şen's gift was making our child feel brave instead of broken.
I was referred to Dr. Şen during a midnight emergency transfer with a metastatic brain tumor causing seizures. As a 45-year-old engineer from another city, I expected cold efficiency. Instead, Dr. Şen met me in the ER, reviewed my scans on her personal tablet while explaining options to my panicked wife in crystalline Turkish. She devised an unconventional emergency stereotactic radiosurgery protocol that other centers said would take days to arrange. What I remember through the haze was her standing at the control console herself at 3 AM, her voice calm over the intercom during the procedure. She followed up with daily 7 AM visits during my inpatient stay, once bringing research papers about my rare mutation. Six months later, I'm back designing bridges. Dr. Şen didn't just practice medicine; she engineered a solution when time was collapsing.
As a 58-year-old breast cancer survivor, my annual follow-up with Dr. Şen felt routine until she noticed subtle changes in my old radiation fields during a digital skin analysis. While other doctors dismissed my fatigue as aging, she ordered specialized imaging that revealed radiation-induced heart changes before symptoms became severe. Her intervention was a masterclass in preventive care—collaborating with cardiology to create a monitoring protocol, adjusting my medications with exquisite precision, and even connecting me with a nutritionist specializing in post-radiation diets. During our consultations, she never rushes, always examining my old treatment photos alongside new scans. Last month, she detected early lymphedema through tactile examination before any machine could. Dr. Şen doesn't just treat cancer; she protects us from the long shadow of survival with vigilance that feels like guardianship.
My 82-year-old father, Ahmet, fell in our garden in Kozan and suffered a complex hip fracture. The local clinic was overwhelmed. We rushed him to Adana Acıbadem, where Dr. Mehmet Akkuşaklı took charge immediately. What struck me wasn't just his surgical skill—which was evident in the precise, minimally invasive procedure—but his pre-operative consultation. He spent 20 minutes explaining the biomechanics of the fracture to my father in simple terms, using a model of the pelvis, and asked about his daily rituals (like his morning tea in the garden). Post-surgery, Dr. Akkuşaklı visited at 11 PM just to check his vitals himself, saying, 'For elderly trauma, the first night's inflammation markers are a whispered secret.' My father is now walking with a cane, and Dr. Akkuşaklı still calls every fortnight to ask about his progress. This is beyond medicine; it's a covenant of care.
Our 7-year-old daughter, Elif, swallowed a small lithium battery from a toy remote. Panic doesn't describe it. At Adana Acıbadem's ER, Dr. Akkuşaklı met us at the door. His calm was immediate—'We have 90 minutes, and we will use them well.' He didn't just order an X-ray; he explained to Elif, using a cartoon diagram, how a 'tiny spaceship' needed to be retrieved from her 'tummy galaxy.' He involved her in the countdown for the endoscopic procedure. The extraction was successful, but he then spent 30 minutes with us reviewing household safety, showing us a magnet test to identify dangerous batteries. His follow-up was a video call with Elif two days later, where he 'awarded' her a certificate of bravery. He turned a terrifying emergency into a managed, educational experience. We are forever grateful.
I'm a 45-year-old long-distance truck driver. During a routine DOT physical at a port clinic, they detected an irregular ECG and sent me straight to Adana Acıbadem. I expected a cardiologist, but Dr. Akkuşaklı, the trauma specialist, was assigned. He reviewed my history—years of poor sleep, caffeine overload, and a minor steering-wheel chest impact from a sudden stop months prior. He diagnosed it not as a primary cardiac issue, but as 'commotio cordis sequelae'—a rare, delayed electrical disturbance from that old blunt trauma. He coordinated with a cardiologist for a confirmatory MRI but led the management. His insight was startling. He said, 'Your body recorded that impact like a seismograph, and it's just now playing back the tape.' He designed a tailored monitoring plan that fits my over-the-road lifestyle. This wasn't a routine checkup; it was diagnostic detective work of the highest order.
My brother, a construction foreman, was brought in after a 4-meter fall onto rebar. The steel rod impaled his thigh. The scene was chaotic. Dr. Akkuşaklı's command in the trauma bay was absolute yet quiet. He didn't shout orders; he gave precise, timed instructions. 'We do not pull the rebar here,' he stated. 'We go to OR with it as an extension of his body.' In surgery, he used a specialized oscillating saw to cut the rebar externally before removal, minimizing internal damage. Post-op, he explained the risk of 'traumatic angiogenesis' and set up a unique vascular monitoring protocol. But what stays with me is this: the next day, he brought a photo of the removed, bent rebar to my brother and said, 'This is what you survived. Remember its shape when you feel pain during physio—it's the map of your strength.' That reframing of trauma was profoundly healing.
My 82-year-old father, who has dementia, developed a severe ear infection that made him agitated and withdrawn. Dr. Erdoğan's approach was nothing short of miraculous. She didn't just examine him; she knelt to his eye level, spoke in soft, clear Turkish, and held his hand throughout. She diagnosed a fungal infection complicated by impacted wax deep in the canal. Her nurse assisted with a gentle micro-suction procedure that took 30 minutes of immense patience. She prescribed a special antifungal drop and drew clear picture instructions for our caregiver. Two weeks later, he's listening to his old radio programs again. Her compassion was as healing as her medical skill.