Patient Experience
My 8-year-old son had a high fever that wouldn't break for days. We were so scared. Dr. Shah at Apollo saw us, and he was just so calm with my boy. He explained everything to him in a way a kid could understand, even let him listen to his own heartbeat with the stethoscope. The fever came down with the treatment he gave, and my son actually said he liked the doctor. That meant the world to me.
My mother was admitted under Dr. Shah's care. What stood out was how he kept us in the loop. He'd call me directly after his rounds, even on a Sunday, to explain the day's plan in simple terms. He never made us feel like we were bothering him with questions. Because of his clear updates, our whole family felt less anxious during a really tough time.
Had a stubborn stomach issue for weeks. Saw Dr. Shah. He listened, didn't rush, figured it out. Got the right meds, feeling much better now. Straightforward guy.
I walked into Apollo with what I thought was just bad heartburn. The waiting area was packed, so I was there a while. Dr. Shah, though, took his time once I got in. He asked about my job (stressful), my diet, everything. He had a hunch it was more and suggested a couple of tests. Turns out it was a mild gallbladder thing starting. He caught it early because he actually dug into the story. I'm glad he's thorough like that.