Patient Experience
I'd been feeling off for months, just tired and achy. My old doctor kept saying it was stress. Dr. Shah actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on standard panels. He explained it in a way that finally made sense. I'm on a simple treatment now and feel like myself again.
Needed a minor cyst removed. Honestly, I was nervous at first about any kind of procedure. Dr. Shah walked me through the whole thing, step-by-step, in the clinic. It was over in maybe twenty minutes. The worst part was the parking garage being full that day. The actual removal? Barely felt a thing, and he gave clear instructions for the bandage. Simple and easy.
The hospital itself is big and can feel a bit overwhelming. But from the front desk to the nurses in Dr. Shah's wing, everyone was really decent. One nurse saw I was looking lost trying to find the lab and walked me there herself. It's a clean place, and that helps you feel a bit more at ease when you're waiting to see the doctor.
What stood out with Dr. Shah was how he talked to my elderly father. He didn't rush him. He sat down, made eye contact, and explained things without using confusing medical words. He even drew a little diagram on his notepad. My dad usually comes out of appointments more confused, but this time he actually understood what was going on. That meant a lot to us.