Patient Experience
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Malhotra actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky vitamin deficiency causing a lot of the issues. It wasn't dramatic, but it was complex to pin down. He figured it out when others didn't.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Malhotra explained exactly what he'd do, the procedure itself was quick, and the follow-up was just a simple check-in call from his nurse. No fuss, no complications. Sometimes you just want something done right without any drama, and that's what I got.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was really calm and got me sorted quickly. The whole place just felt efficient and clean, not intimidating. Even the person who took my blood samples was great—made a little joke that actually got me to relax. It made the visit much easier.
What I remember most is how Dr. Malhotra talked to my elderly mother. She gets confused easily. He didn't rush her, he pulled up a chair, and explained her new medication using simple words, writing it down big on a piece of paper for her. He spoke to her, not just to me about her. That kind of patience and respect means everything.