Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Saxena was the first one who actually looked skeptical at that answer. He ordered some specific tests I'd never had before and sat with me to really go over the results. Turns out it was a tricky thyroid issue masquerading as something else. He explained it in a way that finally made sense, and the treatment plan is working. It felt like he was actually solving a puzzle, not just writing a prescription.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Saxena made the whole thing feel very straightforward. The day of the procedure, he walked me through each step again, which calmed me down. It was over before I knew it. The follow-up was quick, the stitches healed cleanly, and now it's just a faint line. Sometimes a simple thing done well is all you need.
The Apollo facility is impressive, I won't lie. It was busy and I had to circle for parking, but once inside, everything ran smoothly. What stood out was the team. The front desk person helped sort out my paperwork without making me feel like a number, and the nurse who took my vitals was really kind, cracking a joke to ease my nerves. It felt like a well-coordinated effort, which made the visit less stressful.
My teenage son had to see Dr. Saxena after a sports injury. Getting a 15-year-old to talk to a doctor is like pulling teeth. But Dr. Saxena didn't talk down to him; he spoke directly to him, asked about his training, and even drew a quick diagram on the notepad to show what happened. He got more out of my kid in five minutes than I could. That kind of patience and direct respect meant a lot to both of us.