Patient Experience
At my age, one doesn't expect doctors to spend much time. Dr. Pooja Vyas was different. I came in with a persistent cough that kept me up at night. She listened to my entire history, even the parts I thought were irrelevant. Her manner was so gentle, it put me at ease immediately. The waiting area was busy, but once in her room, she gave me her full attention. She explained the treatment plan in simple terms and made sure I understood how to take the medicine. I left feeling cared for, not just treated.
Had a skin rash that wouldn't clear up. Went to Apollo Ahmedabad. Saw Dr. Pooja Vyas. She diagnosed it quickly, prescribed a cream. It worked. Follow-up was straightforward. She answers questions directly. Efficient.
I was quite nervous about my check-up, as I always am. Dr. Vyas has a very calm way about her. She speaks softly and never makes you feel rushed. When I mentioned a minor ache I'd been having, she didn't dismiss it; she checked properly. The hospital is large and can feel overwhelming, but her clinic felt like a quiet space. I'm very thankful for her kindness and the way she remembers details from my last visit.
Finally! Someone who figured out what was going on with my stomach issues. I'd been to a couple of doctors before with no real answers. Dr. Pooja actually sat down, went through everything with me, and ordered the right tests. The difference was night and day. Yeah, parking at Apollo was a hassle that day, but it was worth it. I'm feeling so much better now, it's like a weight is lifted. She's really good at what she does.