Patient Experience
I'd been to three other doctors for this nagging abdominal pain, and everyone said it was just stress. Dr. Praveen Saxena was the first one who actually sat and listened to my whole history. He ordered a specific scan the others hadn't, and it turned out to be a rare intestinal issue. He explained it to me and my wife in plain language, no fancy jargon. I'm finally on the right treatment because he looked deeper.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Saxena made it feel like no big deal. The whole thing at Apollo was over in an hour. He talked me through each step, the local anesthetic worked perfectly, and I was back home by lunch. Sometimes simple things going right is all you need.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the lady at Dr. Saxena's front desk was so calm. She got me checked in, offered water, and the whole place just had a quiet, clean feel that helped me settle down. It made a real difference before my appointment.
What I remember most is how he talked to my elderly father. Dad gets confused easily. Dr. Saxena didn't rush him. He leaned in, made eye contact, and repeated things patiently. He even drew a little diagram on his notepad. It wasn't just about the medicine; it was about making sure Dad felt heard and less scared.