Patient Experience
I'd been to three doctors about this constant fatigue and weird stomach pain. Everyone said it was stress. Dr. Pushkarna actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. She explained it all on a notepad, drawing little diagrams. Finally, an answer that made sense.
Needed to get a small cyst removed. Honestly, I was nervous at first, but Dr. Pushkarna made it so straightforward. The whole thing at Apollo was over in an hour. The injection pinched a little, but she kept talking to me about my job the whole time, which really helped. Follow-up was easy, and the scar is barely there now. Just a simple, smooth experience.
The Apollo waiting area was actually calm, which helped. My dad was the patient, and the front desk lady saw he was struggling to stand. She got him a wheelchair right away without us even asking. The nurses were really kind, double-checking his details with a smile. Even when the doctor was running a bit late, they kept us updated. It felt like people there actually cared.
What I remember most is how Dr. Pushkarna sat down. She didn't stand by the door. When she told me I needed to start medication for my blood pressure, she saw I looked worried. She said, 'Look, this isn't a punishment, it's a tool.' That stuck with me. She has a way of explaining things that doesn't make you feel stupid or scared.