Patient Experience
I'd been feeling off for months, just tired and achy. My local doctor kept saying it was stress. Dr. Shah actually listened to all the little details I thought were silly. He ordered a specific blood test nobody else had, and it turned out to be a pretty rare thyroid issue. He explained it in a way that finally made sense, without making me feel dumb for missing it.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Shah talked me through the whole thing in the room. The actual procedure took maybe ten minutes. He kept checking if I was okay, and it was over before I knew it. The scar is barely there now. It was just... straightforward.
The Apollo waiting area was busy, I had to wait a bit past my time. But the nurse at the front desk was really kind about it, and the person who took my vitals cracked a joke that made me relax. The place felt clean and calm, even with all the people. It made the visit less stressful.
What I remember most is how Dr. Shah talked to my elderly mother. He didn't just look at me for answers. He sat down, made eye contact with her, and explained her new medication using simple words. He had this calm patience. You could tell he sees the person, not just the chart.