Patient Experience
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Nigam was different. He actually sat and listened to every little symptom, even the ones I thought were silly. He ordered some specific tests others hadn't, and it turned out to be a tricky thyroid issue combined with a mild ulcer. He explained it all on a notepad, drawing little diagrams. I finally felt like someone had connected the dots.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole 'operation' word, even though they said it was minor. Dr. Nigam's team at Apollo had it scheduled quickly. The procedure itself was faster than I expected—in and out in a few hours. The parking garage was packed that day, but once I was inside, everything ran on time. The follow-up instructions were clear, and the scar is healing really neatly.
What stood out for me was the whole team. My wife was with me for a consultation, and she had a ton of anxious questions. The nurse at the front desk and Dr. Nigam's assistant were so patient with her, never making her feel rushed. The waiting area was calm, and someone even brought us water without us asking. It made a stressful day feel a lot more manageable.
You know how some doctors talk at you while staring at a screen? Dr. Nigam isn't like that. When he comes in, he pulls his chair up and just talks. He asks about your family, your work, how you're really coping. Before my check-up, I was just another file, but after five minutes with him, I felt like a person he knew. That kind of attention is rare.