Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and I was a wreck. Dr. Swati was so calm with him, even when he was fussy. She explained everything to me in simple terms—what the fever was doing, why the specific medicine would help, and what to watch for at home. She didn't rush us, and she really listened to all my worried-mom questions. We left feeling like we had a plan, and my son was back to normal in a couple of days.
My father was admitted with severe stomach pain, and we were all really scared. Dr. Upadhayay was the one who called me directly after his tests to explain what was happening, in a way I could actually understand. She didn't just talk to the other doctors; she made sure the family was in the loop. Every time we had a question, she or her team got back to us quickly. That kind of clear communication took a huge weight off our shoulders during a really tough time.
Had a bad skin infection that my local doc couldn't figure out. Went to see Dr. Swati Upadhayay at Apollo. She took one look, asked a few sharp questions, and nailed the diagnosis. Prescription worked fast. No nonsense, just good care.
It started with just feeling tired all the time. I mean, bone-deep tired. I put it off for months, blaming work. Finally went to Apollo and got Dr. Swati. The thing is, she didn't just shrug and say 'get more sleep.' She actually seemed curious about it. She asked about stuff I wouldn't have thought mattered—what I ate, my stress levels, even my sleep patterns. Ordered specific tests based on that chat. Turns out, it was a vitamin deficiency and a thyroid thing working together. The waiting room was packed that day, so I did wait a bit, but once I was in with her, she gave me her full attention. She laid out a treatment plan that felt manageable, not overwhelming. I'm about six weeks in now and finally starting to feel like myself again.