Patient Experience
I was a total wreck before my appointment. First time seeing a specialist for my stomach issues and I was convinced it was something awful. Dr. Shah just had this calm way about him. He actually listened to all my (probably silly) worries, explained everything in simple terms, and by the time I left, I felt like a weight was off my shoulders. The hospital is huge and a bit intimidating, but he made the whole thing okay.
Our 8-year-old spiked a crazy high fever that wouldn't break, and we rushed to Apollo. Dr. Shah saw us quickly. What I'll remember is how he talked to my son, not just to us. He got down to his level, asked him about his favorite cartoon character while checking his ears, and made him smile even though he felt terrible. He explained the viral infection to us parents without making us feel stupid for panicking. We were there for a few hours for observation, but he checked in twice himself. My kid is back to normal now, and honestly, so am I.
Had a weird rash that wouldn't go away. Went to see Dr. Utpal Shah. He figured it out fast, gave me a prescription that actually worked. No fuss, got straight to the point. Would see him again if I needed to.
So, I'd been feeling run-down for months. Tired all the time, just not right. My local doc ran some basic tests and said everything was 'fine,' but I knew it wasn't. I booked with Dr. Shah at Apollo as a last try. The wait in the lobby was long, I won't lie—maybe 40 minutes past my slot. But once I got in, he spent a solid 25 minutes with me. He went over my old reports, asked about my work stress, my sleep, things no one else had. He ordered a couple of specific blood tests the other guy missed. Turns out, it was a vitamin B12 deficiency and borderline thyroid. Started on supplements and a tiny dose of medication, and I feel like a different person three weeks later. He didn't just treat a symptom; he actually found the problem.