Patient Experience
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Vijay Kumar was different. He actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty uncommon with my pancreas. He explained it all with a diagram on his notepad—why it was missed, how we'd treat it. I finally felt like someone had put the puzzle together.
Had to get a cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Vijay Kumar walked me through exactly what would happen, the procedure itself was quick, and the recovery was exactly as he said it would be. No surprises, no drama. Sometimes you just want things to be simple, and this was.
The Apollo facility is nice, but what stood out was the team. From the front desk helping me reschedule when I was running late, to the nurse who saw I was anxious and just chatted about cricket for a minute. Even the person who brought the tea after my consultation was kind. It felt coordinated, not like a factory. Dr. Kumar's clinic runs like a well-oiled machine, but a friendly one.
What I'll remember most is how Dr. Vijay Kumar talked to my elderly father. He didn't just talk to me. He sat down, made direct eye contact with my dad, spoke clearly without being patronizing, and checked if he understood each step. He has this calm, patient way about him that just puts you at ease. You don't feel rushed out the door.