Patient Experience
I'd been to a couple of doctors about this nagging pain and fatigue, and everyone had a different theory. Honestly, I was getting pretty frustrated. Dr. Soni was different. He actually sat and listened to the whole confusing timeline, asked questions about things no one else had, and ordered a specific test I'd never even heard of. Turns out it was a pretty rare thyroid issue. He explained it all with a diagram on his notepad—no fancy jargon. Started treatment, and I feel like myself again. It was a relief to finally have an answer.
Had to get a minor cyst removed. I was nervous at first, but Dr. Soni made it sound so straightforward. The day of, the procedure itself was quicker than I expected. He talked me through each step, which helped a lot. The stitches were neat, and his instructions for care were clear—just keep it clean and dry. Follow-up was a breeze. Sometimes, simple things going right is exactly what you need.
The Apollo waiting area was busy, I won't lie, and I had to circle for parking. But once I got in, the nurses at Dr. Soni's clinic were really on it. One of them saw I was looking lost and pointed me to the right desk. The whole place felt calm and clean, which matters when you're not feeling great. It made the visit less stressful from the get-go.
What stuck with me about Dr. Soni was how he remembers you as a person, not just a chart. At my last check-up, he asked how my daughter's exams went, which we'd mentioned in passing months ago. He's got a quiet, steady way about him that puts you at ease. You don't feel rushed. He looks you in the eye when he talks. In a big hospital, that kind of personal touch means everything.