Patient Experience
I was a complete wreck before my appointment. First time seeing a specialist for this weird stomach thing and my mind was racing. Dr. Bansal walked in, sat down, and just talked to me like a normal person. He explained everything in simple terms, didn't rush me, and by the time I left Apollo, I felt like I could actually handle this. He just has a really calm way about him.
At my age, one does not relish visits to the hospital. However, my experience with Dr. Vivek Bansal was most agreeable. He listened patiently to my old complaints about joint pain and did not dismiss them as mere age. His advice was sensible, and the treatment plan he suggested has provided some relief. A very considerate doctor.
Had a check-up with Dr. Bansal. Got straight to the point, which I appreciate. Answered my questions clearly, no confusing medical jargon. Parking at Apollo was a hassle, but the appointment itself was efficient and helpful.
So I'd been putting off seeing a doctor about this lingering cough for weeks, figuring it would just go away. It didn't. I finally booked with Dr. Bansal at Apollo. The waiting area was busy, I'll admit I was checking my phone every two minutes. When I got in, he didn't just glance at my file; he asked about my work, my sleep, things I wouldn't have thought to mention. He connected some dots I'd missed and put me on a simple course of treatment. It's been three weeks now, and I'm finally feeling like myself again. It felt like he was actually solving a puzzle, not just processing a patient.