Patient Experience
As a 72-year-old retired teacher, I was hesitant about any procedure, but a large, painful basal cell carcinoma on my temple left me no choice. Dr. Öner didn't just see a lesion; he saw my fear of disfigurement. He explained the Mohs micrographic surgery and reconstruction with a forehead flap in such gentle detail, using sketches. The surgery at Ankara Hospital Acibadem took hours, but his team updated my daughter constantly. Now, six months later, the scar is barely visible. He gave me back my confidence to face my grandchildren without them asking 'what's on your face?' His follow-up care was meticulous—weekly then monthly visits where he'd adjust scar therapy. A surgeon with an artist's eye and a grandfather's patience.
Our 8-year-old son, Ali, was born with a significant congenital ear deformity (microtia). We'd consulted several surgeons who suggested waiting until adolescence. Dr. Öner reviewed the case and proposed a staged autologous rib cartilage reconstruction now, explaining that earlier intervention could improve psychological development. The complexity terrified us—harvesting his own tissue! But Dr. Öner's calm certainty was our anchor. Each of the three surgeries at Acibadem was planned like a military campaign. He showed us 3D models of the planned ear. Post-op, when Ali saw his new ear and whispered 'it looks like my other one,' we wept. Dr. Öner's work wasn't just surgical; it was giving our boy a normal childhood. His playfulness with Ali made hospital visits an adventure.
I'm a 30-year-old chef who suffered severe facial burns in a kitchen grease fire. The emergency department transferred me directly to Dr. Öner. This wasn't elective; it was salvage. He met me in the ER, his demeanor instantly switching from concerned to commander. He explained the need for immediate escharotomy and temporary grafts to save tissue, then long-term reconstruction. Over 18 months, he performed 7 procedures—including a free latissimus dorsi flap for my cheek. He coordinated with physiotherapists for my jaw mobility and a counselor for the trauma. Dr. Öner's approach was holistic warfare against injury. Today, I have facial function and a appearance that lets me work with people again. He fought for every millimeter of my face like it was his own.
My follow-up visit for a routine rhinoplasty revision turned into something profound. A year prior, Dr. Öner had corrected my breathing and subtle asymmetry from an old surgery. This visit was supposed to be a final sign-off. Instead, I nervously showed him a small, hard lump on my nasal bridge that had appeared. He immediately ordered a high-resolution ultrasound right there at Acibadem, suspecting a rare suture granuloma. He personally walked me to imaging, reviewed the results with the radiologist, and scheduled a minor in-office excision for the same afternoon. His vigilance turned a routine checkup into early intervention for a complication nobody could have predicted. It's this relentless attention to detail long after the 'job is done' that defines him. He doesn't discharge patients; he adopts them for life.