Patient Experience

Patient experience at Ankara Hospital Acibadem – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Gastrointestinal Oncology, Bone Marrow Transplantation, Pediatric Nephrology, making Ankara Hospital Acibadem a preferred hospital in Ankara for planned and emergency treatment.
Our 7-year-old daughter, Elif, was rushed...
Sep 15, 2025
Doctor: M.D. Bengü Erten Hospital: Ankara Hospital Acibadem

Our 7-year-old daughter, Elif, was rushed in after a near-drowning incident at a pool party. The chaos in the ER was overwhelming, but the moment Dr. Erten entered the resuscitation bay, a calm focus settled over the team. She directed procedures with quiet authority, her eyes constantly moving between the ventilator settings, the monitors, and our child's small face. She didn't just treat a 'pediatric drowning case'; she saw Elif. She took a moment to squeeze my wife's shoulder and say, 'We are doing everything for her.' The 48 hours in the ICU were a nightmare, but Dr. Erten's updates were clear beacons. She explained the neuroprotective hypothermia protocol without jargon. When Elif finally opened her eyes, Dr. Erten was there, not with a triumphant smile, but with a gentle, 'Welcome back, little one.' Her expertise in pediatric critical care saved more than a life; it saved a future.

I was the routine' post-op coronary...
Aug 20, 2025
Doctor: M.D. Bengü Erten Hospital: Ankara Hospital Acibadem

I was the 'routine' post-op coronary bypass patient transferred to the ICU for monitoring. I expected to be just another bed number. Dr. Erten changed that on her first visit. She reviewed my chart meticulously, then asked about a specific, pre-existing back pain I'd mentioned months prior to surgery, wondering if the positioning during the operation had aggravated it. No one else had connected those dots. Her follow-up was not just about my heart numbers; she adjusted my pain management and coordinated with physiotherapy for a mobilization plan that considered my whole body. She treated the 'critical care' phase as the foundation for my long-term recovery, not just a holding pattern. Her approach was proactive, holistic, and made me feel like a person, not a procedure.

My husband, a 45-year-old otherwise healthy...
Nov 27, 2025
Doctor: M.D. Bengü Erten Hospital: Ankara Hospital Acibadem

My husband, a 45-year-old otherwise healthy engineer, developed a terrifying and rare complication—a thoracic aortic dissection—after a minor car accident. The situation was rapidly evolving and complex, involving vascular surgery, neurology, and intense critical care management. Dr. Erten was the steady captain in this storm. She presented us with the brutal facts without stripping away hope, using simple diagrams to explain the tear and the high-stakes balance of blood pressure control. Her decisiveness during a sudden episode of malperfusion was breathtaking. Later, she confessed she'd consulted with two international specialists overnight regarding a nuanced medication choice. That dedication to seeking every edge defined her care. His road is long, but because Dr. Erten navigated those first impossible days with peerless skill and intellectual humility, he has a road to walk at all.

Dr. dr Beril Akman provided exceptional...
Oct 05, 2025
Doctor: Prof. M.D. Beril Akman Hospital: Ankara Hospital Acibadem

Dr. dr Beril Akman provided exceptional care for my internal medicine condition. The treatment was personalized and effective.

I was impressed by the professional...
Sep 24, 2025
Doctor: Prof. M.D. Beril Akman Hospital: Ankara Hospital Acibadem

I was impressed by the professional approach at Ankara Hospital Acibadem. Dr. dr Beril Akman explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Sep 12, 2025
Doctor: Prof. M.D. Beril Akman Hospital: Ankara Hospital Acibadem

The recovery process was smooth thanks to Dr. dr Beril Akman's expertise. Highly recommend for internal medicine treatment.

My family and I are grateful...
Aug 24, 2025
Doctor: Prof. M.D. Beril Akman Hospital: Ankara Hospital Acibadem

My family and I are grateful for the care we received from Dr. dr Beril Akman. The hospital staff was also very supportive.

For years, I suffered from unexplained...
Jul 16, 2025
Doctor: Prof. M.D. Bülent Değertekin Hospital: Ankara Hospital Acibadem

For years, I suffered from unexplained abdominal pain that other doctors dismissed as 'just stress.' At 72, I thought this was my fate. Dr. Bülent Değertekin was different. He didn't just look at my charts; he listened to my entire history, asked about my diet from childhood onward, and ordered a specific capsule endoscopy others hadn't considered. He discovered a rare Meckel's diverticulum that had been bleeding intermittently for decades. His explanation was so clear, using simple drawings. The laparoscopic surgery was a success, and for the first time in 30 years, I'm pain-free. He calls me personally every three months to check on my recovery. This isn't just treatment; it's restoration of life.

Our 8-year-old son, Ali, developed severe,...
Aug 08, 2025
Doctor: Prof. M.D. Bülent Değertekin Hospital: Ankara Hospital Acibadem

Our 8-year-old son, Ali, developed severe, recurrent vomiting that no pediatrician could explain. We were terrified. Dr. Değertekin met us at Ankara Hospital Acibadem on a Sunday after we called in desperation. He knelt to talk to Ali at his level, called him 'little professor,' and promised to find the 'hidden bug.' He suspected a motility disorder and performed a gentle, child-friendly gastric emptying study. His diagnosis: gastroparesis. He created a colorful food chart for Ali, involving him in his own care. He didn't just prescribe medicine; he prescribed a plan that included a special blender for meals and a schedule. Ali now eats without fear. Dr. Değertekin has a magic touch with children—he treats the child, not just the disease.

As a 45-year-old with a family...
Aug 29, 2025
Doctor: Prof. M.D. Bülent Değertekin Hospital: Ankara Hospital Acibadem

As a 45-year-old with a family history of colon cancer, I went for a routine screening colonoscopy with immense anxiety. Dr. Değertekin's team used a new AI-assisted system he helped implement. During the procedure, he found and removed three precancerous polyps that were flat and nearly invisible. What amazed me was the follow-up: he didn't just send a report. He scheduled a video call, showed me the images, explained the genetics involved, and mapped out a personalized surveillance plan. He connected me with a nutritionist specializing in gut health prevention. It felt like a strategic health defense meeting, not just a checkup. He turned my fear into proactive empowerment.

I was admitted through the ER...
Nov 11, 2025
Doctor: Prof. M.D. Bülent Değertekin Hospital: Ankara Hospital Acibadem

I was admitted through the ER at midnight with acute, debilitating pancreatitis, my second severe attack. Dr. Değertekin was the on-call gastroenterologist. He immediately ordered a specific MRCP, ruling out gallstones, and identified a problematic pancreas divisum anatomy combined with a tiny sphincter of Oddi dysfunction—a complex dual diagnosis. He explained the urgent need for an ERCP with sphincterotomy, but also laid out a long-term plan to prevent recurrence. His calm confidence during the crisis was anchoring. The procedure was flawless. Six months later, after a careful follow-up regimen including enzyme replacement and diet modification, I'm back to work. He managed a critical emergency while architecting a lasting solution.

I'm 72 and my dentures had...
Aug 02, 2025
Doctor: Dr. Duygu Taş Hospital: Ankara Hospital Acibadem

I'm 72 and my dentures had become a source of constant pain and embarrassment. For years, I avoided smiling. Dr. Duygu Taş didn't just see me as another elderly patient; she saw my hesitation. She explained the All-on-4 procedure at Ankara Hospital Acibadem with such clarity, using models instead of just medical jargon. The surgery was complex, she said, but she was confident. The follow-up was meticulous—she personally called the evening after surgery. Now, I have teeth that feel like my own. My grandchildren say I smile with my eyes now. It wasn't just dental surgery; it was the restoration of a part of my identity I thought was lost.

Our 8-year-old son, Kerem, fell off...
Aug 16, 2025
Doctor: Dr. Duygu Taş Hospital: Ankara Hospital Acibadem

Our 8-year-old son, Kerem, fell off his bike and chipped his front tooth clean in half. It was a Saturday evening, a full-blown emergency. We rushed to Acibadem, expecting the worst. Dr. Taş met us with a calm that immediately settled our panic. She didn't just talk to us; she knelt down to Kerem's level, showed him the tools, and called the pieces of his tooth 'little treasures.' She performed a bonded composite restoration that looked utterly seamless. But her real magic was with Kerem—he left wanting to be a dentist! The follow-up visit was full of high-fives. She turned a traumatic event into an adventure.

As a musician who plays the...
Aug 29, 2025
Doctor: Dr. Duygu Taş Hospital: Ankara Hospital Acibadem

As a musician who plays the flute, my chronic TMJ disorder was ending my career. The clicking, the locking jaw, the pain during long rehearsals—I'd seen several specialists who offered only basic mouthguards. Dr. Taş approached it like a detective. At Ankara Hospital, she used advanced imaging I'd never seen before, mapping the joint's movement. She proposed a tailored plan combining minimally invasive arthrocentesis with specific physiotherapy. It wasn't a quick fix; it was a collaboration. She understood the precise pressure and posture my art required. Six months later, I played a full concerto without a single twinge. She treated the musician, not just the jaw.

I arrived for what I thought...
Dec 15, 2025
Doctor: Dr. Duygu Taş Hospital: Ankara Hospital Acibadem

I arrived for what I thought was a routine checkup and cleaning, admittedly after skipping a few years out of sheer dental anxiety. Dr. Taş's approach was completely different. No judgment, just a gentle, 'Let's see what's going on together.' During the cleaning, she narrated everything in a quiet, soothing voice. But then she paused, showing me on the intraoral camera a tiny, hidden crack in a molar I couldn't feel. She explained the physics of how it would fail under pressure. The restoration was scheduled for the next week—no pressure, just a clear option. The procedure was so precise and painless I almost fell asleep. She transformed a routine visit into a masterclass in preventative care and patient education.

As a 72-year-old with advanced spinal...
Jul 28, 2025
Doctor: Dr. Ecem Yurdadoğan Hospital: Ankara Hospital Acibadem

As a 72-year-old with advanced spinal stenosis, I'd lost hope of walking without pain. Dr. Ecem didn't just prescribe exercises—she spent an hour mapping my home layout to create a personalized mobility plan. Her 'kitchen counter ballet' routine sounds silly but transformed my daily life. At Ankara Hospital Acibadem, she coordinated with neurology in a way I've never seen—actual teamwork. Six months later, I'm gardening again. She treats the person, not just the MRI.

Our 8-year-old daughter developed complex regional...
Sep 20, 2025
Doctor: Dr. Ecem Yurdadoğan Hospital: Ankara Hospital Acibadem

Our 8-year-old daughter developed complex regional pain syndrome after a playground fall—she couldn't bear weight on her left foot. Multiple doctors dismissed it as 'attention-seeking.' Dr. Yurdadoğan approached her like a partner, using cartoon diagrams to explain nerve pathways. She created a game-based rehabilitation program with rewards tracked on a colorful chart. The physical medicine strategies were brilliant, but her psychological insight was miraculous. Our child went from wheelchair to soccer practice in 12 weeks.

I arrived at Acibadem Ankara via...
Nov 14, 2025
Doctor: Dr. Ecem Yurdadoğan Hospital: Ankara Hospital Acibadem

I arrived at Acibadem Ankara via ambulance after a motorcycle accident—multiple fractures, suspected nerve damage. Dr. Ecem conducted my initial assessment in the ER at midnight. What stunned me was her immediate focus on preventing long-term disability rather than just stabilizing me. She inserted herself into the surgical planning meeting uninvited to advocate for incision placements that would optimize future rehabilitation. During my inpatient rehab, she modified my protocol daily based on microscopic progress I couldn't even perceive. She fights for recovery margins others don't see.

As a professional pianist with focal...
Dec 08, 2025
Doctor: Dr. Ecem Yurdadoğan Hospital: Ankara Hospital Acibadem

As a professional pianist with focal dystonia in my right hand, my career was ending. Dr. Yurdadoğan approached this not as a musculoskeletal problem but as a 'sensorimotor conversation breakdown.' She collaborated with a music professor to analyze my technique, then designed rehabilitation that felt like rewiring my brain's relationship with the keyboard. The biofeedback sessions using EMG at the hospital were unlike any conventional therapy. She didn't promise a cure but gave me back artistic expression through adaptive techniques. Now I perform modified repertoire—a compromise she helped me grieve and then embrace.

The recovery process was smooth thanks...
Jul 27, 2025
Doctor: Prof. M.D. Lütfi Tunç Hospital: Ankara Hospital Acibadem

The recovery process was smooth thanks to Dr. dr Lütfi Tunç's expertise. Highly recommend for urology treatment.

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VO-284, Eldeco Centre 110017