Patient Experience
I'd been feeling run down for months, and my local doctor just kept saying it was stress. Dr. Deshmukh was different. He actually sat and listened to every single weird symptom I described, even the ones I thought were silly. He ordered some specific tests others hadn't, and that's how we found the root of it. It wasn't straightforward, but he explained it all on a notepad, drawing it out so I could understand. I finally feel like I'm getting somewhere.
Needed a minor surgery, and honestly, I was nervous at first. But from the check-in to the discharge at Medicover, everything just... worked. Dr. Deshmukh's team had it all coordinated. The procedure itself was quick, and he checked on me afterwards with clear instructions. No drama, no fuss. It was exactly what you hope for with something routine.
The parking lot at Medicover was packed when I arrived for my appointment, which put me in a bit of a mood. But the front desk staff were really calm and got me sorted quickly. The whole place felt clean and quiet, which helped. When Dr. Shrikant came in, he was just as composed. It felt like the whole environment, from the receptionist to the doctor, was geared towards not adding to your stress.
What I'll remember most is how Dr. Deshmukh talked to my elderly mother. She gets confused easily and was scared. He didn't just talk to me; he knelt down by her chair, spoke slowly, and held her hand while explaining what he was going to do. He treated her with such genuine kindness, not just as a patient. That meant more to our family than any medicine.