Patient Experience
My 8-year-old son had a high fever that wouldn't break for days, and I was terrified. Dr. Pore at Medicover was so calm with him, explained everything in simple terms to my boy, and actually listened when I described the little things I'd noticed. He didn't just rush to heavy meds; he walked us through a clear plan. My son left feeling brave, not scared, and that meant everything to me.
When my elderly father was admitted, we were all scattered and anxious. Dr. Pore made a point to find me in the hallway after his rounds to explain, in plain language, what was happening and what to expect next. He gave me his direct number for the nursing station and told me to call with any question, day or night. That direct line of communication took a huge weight off our family's shoulders during a really tough week.
Had a weird pain in my side that wouldn't go away. Went to see Dr. Kapil Pore. He figured it out fast, explained my options clearly without any pressure. Got the treatment I needed. Simple as that.
I've been dealing with this nagging fatigue for months, and my previous doctor just kept saying it was stress. I went to Medicover Hospital feeling pretty defeated. Dr. Pore actually sat down, looked over my old files, and asked questions for a good twenty minutesabout my sleep, my diet, things no one else had bothered with. He ordered a couple of specific tests the others hadn't. Turns out, it was a simple vitamin deficiency. I had to wait a bit for the results, sure, but he called me himself to explain. I'm finally feeling like myself again. It wasn't magic, it was just someone doing their job properly.