Patient Experience
For months, I just felt offtired, some weird aches, nothing that pointed to one thing. I saw a couple of doctors who were stumped. Dr. Puranik at Medicover was different. He actually sat and listened to everything, asked questions about stuff others ignored. He ordered a specific test I hadn't had before. Turns out, it was a thyroid issue that was mimicking other problems. He explained it in a way that finally made sense. I'm on treatment now and feel like myself again. He didn't give up.
I needed a minor cyst removal. Honestly, I was more nervous about the hospital experience than the procedure itself. But from check-in to leaving, it was straightforward. Dr. Puranik walked me through each step before he did it, which calmed me down. The whole thing took maybe twenty minutes. A bit of local anesthesia, a few stitches, and that was it. Follow-up was easy. Sometimes simple things going right is a huge relief.
The clinic at Medicover was busy when I went, I had to wait a bit. But what stood out was how the nurses and front desk people handled it. They were patient and kept things moving. One nurse saw I looked anxious and offered me water while I waited. The place itself is clean and modern, which helps. Dr. Puranik's team really seems to work well together, and that makes a difference in how you feel as a patient.
What I remember most about Dr. Puranik is how he talks to you. He doesn't rush. He pulls up a chair, looks you in the eye, and you feel like you're the only person he has to see that day. When he explained my treatment plan, he drew a little diagram on his notepad. It felt personal, not like a rehearsed speech. That kind of calm, direct manner is rare, and it made a scary health situation much easier to handle.