Patient Experience
Had a persistent stomach issue for weeks. Booked an appointment online, got in quickly. Dr. Malpani was direct, asked the right questions, and ordered a specific test. Diagnosis was clear, medication worked. Follow-up was a quick phone call. Efficient and effective, exactly what I needed.
I was quite nervous about some ongoing fatigue. The clinic was busy, but Dr. Malpani was very calm. He listened quietly, explained things in a simple way without rushing. He made sure I understood the plan. Felt heard and cared for, which helped a lot.
After putting it off for a year, finally went for a full check-up. Dr. Malpani didn't just tick boxes; he actually explained what each result meant for me. Found a minor issue early, sorted it out. So relieved to have a clean bill of health and a doctor who is thorough!
Went in with a bad sinus infection. The parking was a hassle, I'll admit. But Dr. Malpani? Straight to the point, knew exactly what it was. Prescription worked fast. No fluff, just fixed the problem. Appreciate that kind of no-nonsense approach.