Patient Experience
I'd been feeling off for months, just tired and achy. A few other doctors had shrugged it off as stress. Dr. Sachin Joshi was different. He actually listened to all the little details I thought were silly, ordered some specific tests, and figured out it was a thyroid issue that wasn't showing up on standard checks. It wasn't a quick fix, but having a real answer changed everything.
Needed to get a cyst removed. Honestly, I was nervous at first, but Dr. Joshi explained the whole thing in simple termshow long it would take, what the scar might look like. The procedure itself was over before I knew it. The follow-up was just as straightforward. Sometimes simple things done well are what you need most.
The hospital itself is nice and clean, but what stood out was the team. The front desk helped me sort out my paperwork without making me feel like a bother, and the nurse who took my vitals was really calming. Even when the parking lot was full and I was running late, they were understanding. It felt like everyone was on the same page.
What I'll remember is how Dr. Joshi talked to my elderly mother. She was confused and scared about her medication. He didn't just talk to me; he sat down, looked her in the eye, and explained it again using her own words. He had this quiet patience that put her at ease. That kind of care is rare.