Patient Experience
Our 5-year-old, Aarav, had been running a high fever for days, and nothing we tried at home was helping. We were scared. At Medicover, we had to wait a bit in the lobby, which was hard with a sick kid, but once we saw Dr. Saurabh Deshpande, everything changed. He got down on his haunches to talk to Aarav directly, in such a gentle voice. He explained everything to uswhat the fever likely was, what to watch for, and the simple medicine plan. He didn't just treat a patient; he cared for our little boy. Seeing Aarav smile and wave at the doctor when we left told us everything.
Had a severe stomach issue. Went to Medicover Hospital. Dr. Saurabh Deshpande saw me. He asked clear questions, did an examination, ordered the right tests. Explained the diagnosis in plain terms. Gave a treatment plan. It worked. Parking was a hassle, but the medical care was efficient and correct. I'm better now.
I was quite nervous about seeing a new doctor, as I've had some bad experiences before. Dr. Deshpande has a very calm way about him. He listened without interrupting, and his advice felt thoughtful, not rushed. He took the time to make sure I understood my condition. The hospital itself is busy, but in his room, it felt quiet and focused. I left feeling heard and much more at ease about my health.
Honestly, I was a mess before my appointment. I'd been putting off this weird pain for weeks, imagining the worst. Dr. Saurabh is fantastic! He was so reassuring, cracked a little joke to lighten the mood, and then just systematically figured it out. It turned out to be something very manageable. The relief was huge! He's the kind of doctor you want on your sidesmart, personable, and he gets results. My family's definitely going to him from now on.