Patient Experience
I'd been feeling off for months, tired all the time with weird aches. My old doctor just said it was stress. Dr. Swati Yadav actually listened, asked a ton of questions I hadn't even thought about, and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on the standard panel. She explained it all on a notepad, drawing little diagrams. I finally have answers and a treatment that's working.
Had to get a small cyst removed. Honestly, I was pretty nervous about the whole thing. Dr. Yadav walked me through each step on the day, kept talking to me calmly while she worked. The procedure itself was over before I knew it. Recovery was exactly as she said it would beno surprises. It was just a straightforward, smooth experience from check-in to the follow-up.
Parking at Medicover was a hassle that morning, I won't lie. But once inside, it made a difference. The front desk lady saw I was flustered and helped me sort my papers. The nurse who took my vitals was really kind and cracked a joke that settled my nerves. The place just felt calm and clean, which matters when you're not feeling great.
What stays with me is how Dr. Swati talks to you. She doesn't rush. When my mother was sick, Dr. Yadav would sit on the edge of the bed, speak directly to her, and make sure she understood everything, not just me. She has this quiet way of making you feel like you're the only person in the room, even for just ten minutes. That kind of attention is rare.