Patient Experience
I'd been to a couple of doctors for this nagging stomach pain that just wouldn't go away. Scans were clear, and I was starting to think it was all in my head. Dr. Faisal actually sat and listened to my whole history again, asked a bunch of different questions. He pieced together some symptoms I didn't even think were related and suggested a specific test. Turns out it was a tricky gallbladder issue that wasn't showing up the usual way. He just figured it out when others couldn't.
Needed a small cyst removed from my back. Honestly, I was nervous about the whole thing. Dr. Faisal explained the steps in simple terms, didn't rush me. The procedure itself was quick, and he kept checking if I was okay. It healed up perfectly, no fuss. Sometimes a simple thing done right is all you need.
Parking at Medicover was a nightmare that day, completely full. I was flustered by the time I got to Dr. Faisal's clinic. But the lady at the reception was really calm, got me sorted quickly. The whole place just felt clean and orderly, which helped me settle down. Even the nurse who took my vitals had a nice way about her. It made the visit less stressful.
What I remember most is how he talks to you. I'm an older patient, and sometimes doctors use a lot of jargon and look at the clock. Dr. Faisal doesn't. He looks at you, explains things in a way that makes sense, and you can tell he's actually thinking about what you're saying. He has a quiet, patient way that makes you feel like you're in good hands, not just on an assembly line.