Patient Experience

My 82-year-old mother was admitted with...
Dec 13, 2025

My 82-year-old mother was admitted with severe dehydration and confusion after a gastrointestinal infection. Dr. Seref Oncu didn't just treat the numbers on her chart, he treated her as a whole person. He noticed subtle signs of medication interactions that three other doctors had missed, adjusted her prescriptions with incredible precision, and spent 45 minutes explaining to our family in simple Turkish exactly what was happening. What impressed me most was how he coordinated with the cardiology and geriatrics teams without any ego, creating a seamless care plan. My mother isn't just 'better', she's more alert than she's been in two years. This wasn't just medical treatment; it was medical artistry.

As a 28-year-old software developer with...
Dec 21, 2025

As a 28-year-old software developer with mysterious recurring fevers and joint pain that had baffled several specialists, I came to Dr. Oncu feeling hopeless. Within minutes of reviewing my thick file, he identified a pattern others had overlooked, connecting episodes to specific work stress cycles. His approach was methodical yet creative: instead of ordering expensive tests immediately, he designed a 'diagnostic timeline' and had me track symptoms against variables nobody else considered. Two weeks later, he pinpointed a rare autoimmune trigger related to extreme screen time and posture. His solution wasn't just medication but a complete ergonomic and lifestyle redesign. He even followed up with an email checking on my setup at home. Brilliant detective work!

We brought our 4-year-old son in...
Sep 23, 2025

We brought our 4-year-old son in for what we thought was a routine stomach bug, but Dr. Oncu's experienced eyes caught something alarming within minutes, subtle signs of intussusception that even the ER had missed hours earlier. His calm urgency was remarkable; he simultaneously comforted our crying child with silly animal impressions while orchestrating an emergency ultrasound and surgical consult. What could have been a catastrophic delay became a textbook example of coordinated care. He visited our son three times daily during recovery, once just to show him how his stethoscope worked. Dr. Oncu doesn't just practice internal medicine, he practices humanity with medical expertise.

After my complex abdominal surgery at...
Sep 01, 2025

After my complex abdominal surgery at another hospital left me with persistent pain and digestive issues, I became what they call a 'medical tourist', seeing specialist after specialist. Dr. Oncu was my fifth opinion. Unlike others who blamed 'post-surgical normalcy' or anxiety, he spent two hours reconstructing my surgical report into visual diagrams, showing me exactly where adhesions were likely forming. His innovative solution combined targeted physical therapy with a temporary medication regimen to break the pain-inflammation cycle. Six months later, I'm not just functional, I'm training for a 5K. He treated me not as a failed case, but as a puzzle missing just one piece. The man is a master of connecting dots others don't even see.

Know More

Icon
Location

VO-284, Eldeco Centre 110017