Patient Experience
Our 8-year-old, Rohan, had been complaining of stomach aches for weeks. We were so worried, imagining the worst. At Sakra, we saw Dr. Anisha Tandon. She was so calm. She didn't just talk to us; she got down on Rohan's level, asked him about his school and his friends, and made him laugh. When she examined him, she explained everything she was doing to him first. It turned out to be a simple dietary issue, but she treated it like it was the most important thing in the world. She gave us a clear plan and her number for follow-up. Seeing my son relax completely in her office meant more than any diagnosis.
Had a persistent fever that wouldn't break. Went to Sakra. Saw Dr. Tandon. She listened, asked direct questions, ordered the right tests. Explained the cause clearly was a bacterial infection. Prescribed antibiotics. Fever was gone in two days. Follow-up was efficient. Good doctor. No nonsense.
I was quite nervous about my check-up; hospitals make me anxious. Dr. Tandon has such a gentle way about her. She didn't rush me at all. She asked about my general well-being, not just the numbers on the chart. Her voice is very soft, and she takes her time to listen. She noticed I was a bit fidgety and just smiled, said it was okay to be nervous. She made a few small suggestions for my sleep, nothing drastic. It felt like a conversation, not an appointment. I left feeling... heard. That's rare.
FINALLY! Someone who actually figured out what was wrong with me! I'd been to three doctors about this fatigue and dizziness. Dr. Tandon at Sakra actually looked at my old reports, connected the dots I didn't even see, and ordered one specific test. Boom vitamin B12 deficiency. It sounds simple, but nobody else caught it. She was so upbeat when she gave me the news, like, 'We found it! Now we can fix it.' The treatment plan is straightforward. I feel so relieved, like a weight is off. She's brilliant!